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Feb. 26, 2007
FAQs: Frequently Asked Questions
1. What is PFW Online and how does it fit into the PFW Inner Circle?
2. I'm already a reader of the Pro Football Weekly print edition - Why would I be interested in PFW Online?
3. What is "interactive linking to web pages"?
4. Can I see a sample of this before I buy it?
5. I'm a prior Inner Circle subscriber so how can I sign up for PFW Online now?
6. I'm new to the PFW Inner Circle so how can I sign up for PFW Online?
7. I'm already a subscriber in good standing to the Pro Football Weekly print edition so how can I sign up for PFW Online?
8. Can I just buy a single copy of one issue?
9. Once I have a subscription, what's the quickest way to get to the content?
10. When is a new issue available?
11. What is in the archives?
12. What is the publishing schedule for the issues in my subscription?
13. Does the PFW Online subscription entitle me to view other premium content in the PFW Inner Circle like the Fantasy Inner Circle and the Draft Inner Circle?
About single copy purchases
14. What is a single copy purchase?
15. What are the limitations of this purchase?
What you'll get with each issue
16. How do I know what's in each issue?
17. I need a copy of Adobe® Reader® to view this content?
18. How do I view the issue?
19. What if the content is too small for me to read?
20. How do I navigate and find my way around the issue?
21. Some pages have a yellow pop-up note in the top right-hand corner of the page. What does that mean?
22. Can I save a copy of the PDF to my desktop so it's more portable and I don't have to stay connected to the Internet?
23. Can I print a copy of the issue so it's more portable and I can take it wherever I go?
24. Will ALL of the PFW staff selections be available in PFW Online?
Troubleshooting
25. I go to view an issue and I get a message that the content I am trying to view is premium content. What should I do?
26. I can't open the PDF because I don't have a copy of Adobe® Reader® on my computer. What should I do?
27. I have Adobe® Reader® version 3 or version 4 on my computer but the issue won't open up. What's going on?
28. I am really lost and need some personal help. Who can I call?
29. I want to comment on the new PFW Online premium service. How can I do that?
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1. What is PFW Online and how does it fit into the PFW Inner Circle?
PFW Online is the electronic version of our flagship product Pro Football Weekly in Print and is the first of our print publications to be offered in electronic format. From its inception, the ProFootballWeekly.com Web site has featured articles from our print edition. Today, we do still feature some print content like The Way We Hear It and the Publisher's Pen but the vast majority of content on our Web site is prepared exclusively for the Internet. That said, for those of you who only know us because of our Internet site, you're in for a big surprise because this new product is packed with a lot of great football reading. You can access the new PFW Online channel from the navigation bar on the left.
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2. I'm already a reader of the Pro Football Weekly print edition - Why would I be interested in PFW Online?
Because our content is so time-sensitive during the football season, many readers want to see it as soon as possible after the weekly football games have been played. Barring unforeseen electronic difficulties, the electronic version of Pro Football Weekly is guaranteed to be available - to anyone/anywhere with an Internet connection - by 7:00 p.m. ET on Monday night. That's less than 24 hours after the last Sunday game has been played! In addition to timeliness and availability, there are many more reasons to subscribe to PFW Online. Read on ...
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3. What is "interactive linking to web pages"?
Because we go to press right after the Sunday night games, our statistics do not include the Monday night game for the week. By using a feature called "interactive linking to web pages", we have linked the NFL Statistics pages in the PDF directly to matching content on our Web site. By Tuesday afternoon, the original statistics that appear in the PDF will be updated with the Monday night results and be available to our PFW Online subscribers in the NFL Statistics channel. As we continue to publish PFW Online, we will look for more ways to update original print content by interactively linking it to updated information on our Web site.
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4. Can I see a sample of this before I buy it?
You sure can because we want you to know exactly what you'll be getting. The sample you can look at is the complete copy of one of our in-season issues. Click here to see the table of contents and to view it.
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5. I'm a prior Inner Circle subscriber so how can I sign up for PFW Online now?
Make sure you are logged on to the PFW Inner Circle before you subscribe to PFW Online. That way, you will have the same log on and the subscriber registration process will go a lot faster too because your member profile information will appear for verification. Click on the PFW Online channel at the left to sign up now.
Hint: Whenever you log on to the PFW Inner Circle, make sure to check the box under your Customer ID and email address that says "Login automatically". That way, whenever you open a browser and go to ProFootballWeekly.com, you'll be logged in automatically and have a seamless viewing of your premium and free content.
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6. I'm new to the PFW Inner Circle so how can I sign up for PFW Online?
Just click on the PFW Online channel at the left.
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7. I'm already a subscriber in good standing to the Pro Football Weekly print edition so how can I sign up for PFW Online?
Current print subscribers can sign up to be dual subscribers to our print edition and PFW Online for FREE. You will need to call our office at 1-800-FOOTBALL during regular business hours Monday through Friday from 8:30 a.m. CT to 5:30 p.m. CT to get this special offer.
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8. Can I just buy a single copy of one issue?
Yes, you can buy a single copy of any issue for $4.99 in our PFW Store but you will not have access to the archived issues with this purchase. This is not considered a "PFW Online subscription" and as such, it has some limitations in the way you can view the issue. See "About one-view single copy purchases" below. To purchase a single copy, go to The PFW Store and click on the E-Pubs catalog.
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9. Once I have a subscription, what's the quickest way to get to the content?
You'll always have every issue just a click away if you use the PFW Online Program Guide located under PFW Online to your left. Here you'll find our current issue featured as well as a schedule of the remaining issues and availability. You'll also see thumbnails for each of the archived issues and clicks for easy viewing. Bookmark the PFW Online Program Guide and you'll be set for the season.
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10. When is a new issue available?
Typically every new issue will become available on Mondays by 7:00 p.m. ET. There are a few exceptions so your best bet is to check the PFW Online Program Guide for the full schedule.
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11. What is in the archives?
All of the issues going back to Issue 01 of Volume 18 of Pro Football Weekly in Print will be available in the archives. When a new issue becomes the "current" issue, the current issue also finds a place in the archives. You can access the archives from either the PFW Online Program Guide or by clicking the Volume channels under PFW Online on the navigation bar to the left.
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12. What is the publishing schedule for the issues in my subscription?
You can find the publishing schedule in the PFW Online Program Guide .
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13. Does the PFW Online subscription entitle me to view other premium content in the PFW Inner Circle like the Fantasy Inner Circle and the Draft Inner Circle?
No, but our SuperSubscriber subscription would. To find out more about this total Inner Circle package, click here .
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About single copy purchases
14. What is a single copy purchase?
A single-copy purchase is just like what you'd get if you walked into a newsstand and bought the print edition of Pro Football Weekly. In fact, in our PFW Store, you have the choice of buying a single copy in print format or in this new electronic format. To find out more, go to The PFW Store .
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15. What are the limitations of this purchase?
When you buy a single copy of an issue in The PFW Store , you will NOT have access to the archived issues of PFW Online.
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What you'll get with each issue
16. How do I know what's in each issue?
Each issue will be presented on two pages. One page will be your "table of contents" page for the issue. The other page will be your "view" page and it will give you a button to click to open the PDF version of the issue. If you do not already have Adobe® Reader®, you'll see a link on every view page to download the required software. Click on Volume 22 - 2007 located under PFW Online to your left for a full summary of links to this season's content and click on Volume 18 - 2003, Volume 19 - 2004, Volume 20 - 2005, or Volume 21 - 2006 for prior seasons' content.
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17. I need a copy of Adobe® Reader® to view this content so how do I get this Adobe® Reader® software?
The Adobe® Reader® software is available free-of-charge from Adobe Systems Inc. Click here to download a copy of the software. It's available for the PC or the Mac.
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18. How do I view the issue?
First, make sure you have version 5 or above of Adobe® Reader® software on your computer. Earlier versions of the Adobe® Reader® software will not work properly with PFW Online content. From a view page, all you have to do is click on the PFW Online button. The Adobe® Reader® will launch in a new window over the Web site and the issue will be opened. You should see a lefthand column of bookmarks (links) and the cover of the issue in a full-width display across your browser window. The default is for the content to flow continuously from page to page. Use the arrows at the bottom of your browser to navigate the pages of the issue. If you need to rotate a page to view it (like the Team Statistics), use the tools on the toolbar above the content.
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19. What if the content is too small for me to read?
The default setting is for the issue to fit the width of your browser. Because Pro Football Weekly is normally printed as a tabloid-sized newsmagazine, the content has to be reduced to less than its normal size to fit in the window. If the content is too small for you to read easily, just use the magnification settings at the top of your Adobe® Reader® window and find a size that's comfortable for you. Be prepared though to scroll from left to right if you resize your page to a higher magnification.
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20. How do I navigate and find my way around the issue?
The bookmarks (links running along the lefthand edge of the Adobe® Reader® window) replace the table of contents you would normally use in printed material. PFW Online content has been highly indexed so that you can easily find exactly what you're looking for. If you are familiar with our print edition, the PFW Online content is exactly the same in look and feel. However, we have removed some advertising so you may see a greyscale box without content in it from time to time. Click on any of the bookmarks and you'll be sent right to the content in the issue. If you are reading a multi-page article and see "continued on...", click on it and you'll be sent to the remainder of the article. You will also find "hotspots" on the cover of the issue that will send you directly to the content that is featured on our covers. Finally, like any PDF, your content is fully-searchable to find your favorite things subjects. Use the search tool on the toolbar above the content.
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21. Some pages in the PDF have a yellow pop-up note in the top right-hand corner of the page. What does that mean?
These pages which are all in the Fantasy Statistics or NFL Statistics sections of the issue use an interactive linking feature directly into matching content on our Web site. By doing this, we can give you two added benefits over the print edition. First, you'll be able to read and use the statistics in a much more user-friendly way and you'll be able to see the full lists of statistics for all weeks of the season. Second, we'll update the statistics after the Monday night game and publish the updated statistics on our Web site by 3:00 p.m. ET on Tuesdays. Just click anywhere on these interactive PDF pages to get the most up-to-date content from our Web site.
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22. Can I save a copy of the PDF to my desktop so it's more portable and I don't have to stay connected to the Internet?
You may save a single copy of a PDF for your own personal use on your computer. Please refer to the Terms of Use for PFW Inner Circle for more details. Typically, PDFs will be 2.5Mb to 3.0Mb in size so downloading a copy of a PDF without a high-speed Internet connection may take awhile.
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23. Can I print a copy of the issue so it's more portable and I can take it wherever I go?
You may print a copy of an issue for your own personal use. Please refer to the Terms of Use for PFW Inner Circle for more details. The best printed results will be gained if you print the issue using a laser printer on 8 1/2" x 11" paper stock.
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24. Will ALL of the PFW staff selections be available in PFW Online?
YES! To the many loyal readers of our Handicapper's Corner who have called in to say the PFW consensus picks just aren't enough, here's how to get every PFW editor's picks ... subscribe to PFW Online!
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Troubleshooting
25. I go to view an issue and I get a message that the content I am trying to view is premium content. What should I do?
If this happens and you aren't already a subscriber to PFW Online, then follow the instructions to sign up now. If you have already signed up, then you probably aren't logged in to your account and need to log in now. If you bought a one-view single copy issue and you've since closed and opened a new browser session, you no longer have access to the premium content.
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26. I can't open the PDF because I don't have a copy of Adobe® Reader® on my computer. What should I do?
The Adobe® Reader® software is available free-of-charge from Adobe Systems Inc. Click here to download a copy of the software. It's available for the PC or the Mac and you must be using either version 5 or above to view PFW Online content.
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27. I have Adobe® Reader® version 3 or version 4 on my computer but the issue won't open up. What's going on?
You must be using either version 5 or above to view PFW Online content. The Adobe® Reader® software is available free-of-charge from Adobe Systems Inc. Click here to download a copy of the software. It's available for the PC or the Mac.
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28. I am really lost and need some personal help. Who can I call?
We are available during regular business hours Monday through Friday from 8:30 a.m. CT to 5:30 p.m. CT. Please contact us at 847-940-1100 and ask for PFW Online technical support.
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29. I want to comment on the new PFW Online premium service. How can I do that?
We value your comments and will take them all into account as we tune this new online product. Email us now.
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